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YOUR QUESTIONS,
ANSWERED

  • I notice you have patriotic designs representing the USA. Are the t-shirts that we receive "Made in the USA"?
    Although we have many designs that are not specifically patriotic, example; NEW JERSEY FIREFIGHTER T-SHIRT, or NEWARK FIRE DEPARTMENT T-SHIRT, the patriotic designs representing the USA can be printed on Made in the USA shirts. When ordering, you will have the option on selecting the standard 4.3oz 100% cotton t-shirt or the Made in USA t-shirt.
  • How can I order a custom design similar to your NJ state/county designs that would represent my state/county/city department?
    We are happy to hear that you are interested in the FirehouseLocker.com brand custom apparel to help yourself and coworkers represent your city/county/state! Please make your way to our "CONTACT US" page and send us an inquiry & we will gladly reach out to you by e-mail and/or phone (indicate your choice)! We look forward to hearing from you and having you join the FirehouseLocker brand!
  • After placing my order(s), how soon should I expect to receive my package?
    We ship out all all orders as of follows: Orders placed between Monday 12PM EDT - Thursday 12PM EDT will be shipped Friday mornings from New Jersey. Orders placed between Thursday 12PM EDIT - Monday 12PM EDT will be shipped Tuesday mornings from New Jersey. UPS/USPS Ground shipping times may vary depending on location.
  • What material shirts will my shirt(s) be printed on?
    The garments are an ultimate classic t-shirt, made of 4.3 oz. premium 100% combed ring-spun cotton. The shirts have hemmed sleeves and side seams that offer a soft retail fit.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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